Questions about your account, your subscription, or getting set up? Reach out anytime — a real person (hi, I'm Ashley) reads every message.
We reply within one business day. Tell us your account email and what's happening, and we'll get you sorted.
Create your SlickChart account at slickchart.app, then download the SlickChart app and log in with that same account. Everything — your forms, consent templates, and note formats — comes pre-built for your profession, so you're ready to chart your first client right away.
Your SlickChart subscription is managed on our website at slickchart.app. To update your plan, payment method, or cancel, sign in there or email us and we'll take care of it. Payments from your own clients run through your connected Square account.
Use the "Forgot password" link on the login screen to reset it by email. If you don't receive the email within a few minutes, check spam or contact us and we'll help.
In the app, go to the Payments or Settings area and choose "Connect Square," then sign in to your Square account and approve access. Your bookings, catalog, and purchase history sync automatically. If a connection ever drops, just reconnect from the same screen — or email us and we'll walk you through it.
You can permanently delete your account and all associated data from inside the app: go to Settings → Delete account. This removes your data from our servers and can't be undone. If you'd prefer we handle it for you, email support@slickchart.app from your account address.
Your data is encrypted in transit and stored securely in the cloud, and it's never sold or used for advertising. For the full details on what we collect and the services that process it, see our privacy policy below.
Make sure notifications are allowed for SlickChart in your phone's Settings, and that you're signed in. Still stuck? Email us the device you're on (iPhone or Android) and we'll help track it down.