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Privacy Policy

SlickChart · Effective date: October 8, 2026 · Last updated: November 11, 2026

Who we are: SlickChart (“SlickChart,” “we,” “us”) is a practice-management app operated by SlickChart, LLC, a California limited liability company, Pleasant Hill, CA. Questions: support@slickchart.app.

1. Overview

SlickChart helps beauty and wellness professionals (“Providers”) manage their practice — client charts, appointments, forms, photos, product recommendations, messaging, and payments. This policy explains what we collect, how we use it, and the choices you have.

There are two kinds of people in SlickChart, and it matters which one you are:

For information a Provider enters about their Clients, the Provider is responsible for that information and for having the right to store it (see Section 6). SlickChart processes it on the Provider’s behalf.

2. Information we collect

3. How we use information

We use information to: provide and operate the app; authenticate your account; sync your Square data when you connect it; send transactional emails (verification, password resets); send product updates if you opt in; respond to feedback and support; keep the service secure; and comply with law.

We do not sell your information or your Clients’ information. We do not use Client health-adjacent information for advertising.

4. AI features

Some SlickChart features can use AI to draft suggestions (for example, note or message drafts) or to transcribe voice notes. These features are optional and can be turned off in Settings. When used, the relevant text is sent to Anthropic (Claude) to generate a response, and any voice-note audio you record is sent to Groq for transcription. Do not rely on AI output as medical advice.

5. Service providers (subprocessors)

We use trusted companies to run SlickChart. Each receives only what it needs:

We will keep this list current. If we add a subprocessor that materially changes how data is handled, we’ll update this policy.

6. Google Calendar (if you connect it)

Connecting Google Calendar is entirely optional, and nothing below happens unless you choose to connect it. You can disconnect at any time from Sync Calendar inside SlickChart, or revoke access directly in your Google Account under Security → Third-party access.

What we ask Google for. One permission only: https://www.googleapis.com/auth/calendar.events. This lets SlickChart see and change events on your calendars. It does not let us create or delete calendars, change who a calendar is shared with, or read anything else in your Google Account.

What we use it for. Exactly two user-facing features, both visible on the Sync Calendar screen:

What SlickChart sends to Google. For each appointment you book in SlickChart we send the date and time, how long it runs, the Client's name and the service name (together they become the event title, for example “Jen Marsh — Facial”), and any short booking note you typed on that appointment. That is all. Treatment notes, session summaries, intake forms, photos, body maps, product plans and health information are never sent to Google.

You can keep your Clients' names out of Google entirely. On the Sync Calendar screen there is a setting called Keep client names out of Google. With it on, an event carries the service name, the date, the time and the length and nothing else: no Client name and no booking note. Your time is still blocked so nobody can double-book you. Turning it on also rewrites the events already on your calendar, so names sent before you changed the setting are replaced, not left behind. The setting is stored with your connection on our server, so it applies no matter which of your devices does the syncing.

What we store. Only what those two features need:

When we read your calendar to block booking times, we use only the start and end times of your events, and we work them out at the moment the booking page is opened. We do not store the titles, descriptions, locations, guests, or any other contents of your existing Google events. Nothing we read from your calendar is shown to your Clients; they only see which times are unavailable.

Limited Use. SlickChart's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, we do not transfer or sell Google user data to third parties such as advertising platforms, data brokers or information resellers; we do not use it for advertising of any kind, including retargeting or personalized advertising; we do not use it to determine credit-worthiness or for lending; and no human reads your Google calendar data except where you specifically ask us to help with a problem, where it is needed for security, or where the law requires it.

When you disconnect. We delete the stored tokens and the appointment-to-event list. Events already on your Google Calendar stay there, because they are yours; delete any you do not want in Google itself.

7. Providers’ responsibilities for Client data

If you are a Provider, you are responsible for:

You are the party that decides what Client information to collect and why. SlickChart acts as your service provider for that data.

8. How we protect information

We use reasonable safeguards, including encryption of data in transit, hashed passwords, and encryption of connected Square access tokens. No system is perfectly secure, but we work to protect your information and will notify you of a breach as required by law.

9. Data retention and deletion

We keep information for as long as your account is active or as needed to provide the service. You can permanently delete your data from within the app at any time: Providers go to Settings → Delete account, and Clients go to Privacy & Data → Delete my data. This performs a real server-side deletion — the account/record and its associated data are removed, connected Square tokens are revoked, and any subscription is cancelled. You can also email support@slickchart.app to request deletion. We delete or de-identify data within a reasonable period, except where we must keep certain records to comply with law, and some information may remain in backups for a limited time.

10. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing. To exercise these rights, email support@slickchart.app.

California residents: Under the California Consumer Privacy Act (as amended), you have rights to know, delete, correct, and opt out of “sharing” of personal information. We do not sell personal information. To make a request, contact us at the email above; we will not discriminate against you for exercising these rights.

Ad measurement on our marketing pages: the Meta Pixel described in Section 2f may count as “sharing” for advertising under California law. You can opt out by turning on Global Privacy Control in your browser, which our marketing pages honor automatically by not loading the Pixel, or by emailing us. You can also manage ad preferences in your Facebook and Instagram settings.

11. Email preferences

Transactional emails (verification, password resets) are required to use the service. Marketing/product-update emails are opt-in and every one includes an unsubscribe link.

12. Children

SlickChart is for professionals and is not directed to children under 18. Do not create an account if you are under 18. Providers are responsible for any legal requirements that apply when a Client is a minor.

13. Changes to this policy

We may update this policy. If we make material changes, we’ll update the effective date and, where appropriate, notify you in the app or by email.

14. Contact

Questions or requests: support@slickchart.app · SlickChart, LLC, Pleasant Hill, CA.